* If things go wrong * Complaints and appeals * Submitting a complaint in relation to the UCU strike action * Student home -- * If things go wrong Submitting a complaint in relation to the UCU strike action Which procedure should I use? -- complaint. Possible reasons for submitting an appeal on the basis of the strike impact: * I answered questions for which I did not receive teaching * I was incorrectly or inadequately advised about changes made to assessment(s) and this led to disadvantage * I have specific needs which mean the strike response impacted me differently to others in my cohort * The response to the strike breached the University's own procedures * My cohort has a specific set of circumstances, and the response to the strike did not take account of these. There may be other circumstances which merit investigation under the -- Possible reasons for submitting a complaint on the basis of the strike impact: * The University has not delivered on its contractual obligations to me * The response to the strike led to a significant lowering of teaching quality which had a material impact on me * One or more of the University’s services were negatively affected by the strike If you wish to make a complaint, please complete the form. -- for advice * Be specific about why you consider the University has not fulfilled its obligations as a result of the strike and how you have been affected personally; * Please explain why you feel that the mitigating actions taken by -- * Indicate what steps you took to minimise your losses (for example, did you take advantage of office hours or attempt to contact module leaders on non-strike days) * Please provide all relevant evidence to support your complaint - the Complaints team will not gather this for you.